Title
STRATEGIC PLANNING & BALANCED SCORECARD INITIATIVE
Staff Contact: Jean Moreno, Executive Officer Strategic Initiatives and Special Projects
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Purpose and Policy Guidance
Recommendation
This is a request for City Council to review draft value, mission, and vision statements for the city's Strategic Planning and Balanced Scorecard initiative, to make any recommended changes, and to provide consensus direction on final statements to be used as the basis for continued development of the Balanced Scorecard.
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Background
This is the third Council study session regarding the Strategic Planning & Balanced Scorecard Initiative designed to guide the process for the development of a city-wide strategic plan. To assist in this process, the city engaged the services of Advanced Strategy Center to conduct five virtual stakeholder feedback sessions with key stakeholder groups including employees, business leaders, non-profit/education leaders, and boards and commissions. There were a total of 82 participants that provided thoughts and opinions on a variety of topics to help identify areas in which Glendale is doing well and areas that could be improved. These transcripts were provided to the City Council to assist them in their work on the development of value, mission, and vision statements; an executive summary of the stakeholder sessions is attached. Next, Advanced Strategy Center conducted an in-person facilitated session with the City Council which focused on the full development of the value, mission, and vision statements.
Analysis
Staff utilized the transcript from the Council session (attached) to further refine the key statements adding structure and uniformity. The attached Values, Mission, and Vision report provides specific details and staff analysis related to each of the statement areas as well as statistical information regarding the stakeholder feedback sessions. Based on City Council and stakeholder input, the following value, missio...
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