Title
AUTHORIZATION FOR A CONTRACT AMENDMENT WITH COPPER STATE COMMUNICATIONS, INC. FOR CITYWIDE TELEPHONE UPGRADE FOR CITY TELEPHONE EQUIPMENT, MAINTENANCE AND SUPPORT
Staff Contact: Tom Duensing, Director, Finance and Technology
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Purpose and Recommended Action
Recommendation
This is a request for Council to approve an amendment increasing the contract amount with Copper State Communications Inc. (Copper State) by $217,000, bringing the total not to exceed amount to $372,060 annually for the two remaining years of the agreement. The original contract with Copper State Communications (C-8103) was approved by Council on 6/26/2012. This additional funding will be used for citywide telephone projects which include, but are not limited to, replacement of the citywide voicemail system, hardware and software upgrades, telephone replacements and maintenance fees...body
Background
Copper State Communications Inc. is the provider of telephone equipment, maintenance and services for the City of Glendale. On 6/26/2012, Council approved a multi-year agreement with Copper State (C-8103) establishing an annual not to exceed amount of $155,060.00 to cover planned equipment purchases, maintenance and services. The request is to increase this amount to $372,060.00 to accommodate the replacement of City telephone components and related services.
The City's enterprise phone system (EPS) is comprised of two primary Nortel phone systems and a collection of smaller interconnected phone systems which provide service throughout the city. Avaya acquired Nortel in 2009 and subsequently made the decision to phase out and discontinue support of Nortel's equipment beginning in 2014. The city needed to identify a path forward that would work within budgetary and technical constraints. The scope of work for this initial project will be the replacement of the City's voicemail system in addition to the replacement of end of life local communication systems.
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